Reference

How m999b Handles Your Personal Information

This privacy policy covers what data we collect when you open an account, make deposits via JazzCash, Easypaisa, or Raast, and use our lobby — and exactly how we protect it. Availability of our services depends on local law and eligible regions in Pakistan.

Account data protectionJazzCash, Easypaisa, Raast payment privacyNo third-party data salesCookie transparencyYour right to request data access
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m999b How m999b Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at m999b is built around the account actions you actually take — logging in, depositing, and browsing the lobby. Each of these touchpoints has specific protections in place, described below, so you know exactly what is happening to your information at every step.

Account Security and Login Login sessions use OTP verification tied to your registered mobile number. If a new device attempts access, a fresh OTP is required before the session opens — your account does not open on an unrecognised device without that step.
Cookie Use and Tracking We use session cookies to keep you logged in and analytics cookies to understand which lobby sections are used most. You can adjust cookie preferences through your browser settings at any time without losing your account access.
Payment Data Retention Transaction references from JazzCash, Easypaisa, and Raast deposits are kept for the period required by financial record obligations. We do not retain your full mobile wallet PIN or password — only the transaction confirmation reference.
Requesting Data Access or Deletion You can request a copy of the personal data we hold on your account, or ask for deletion after account closure, by contacting support through live chat or email. We process data access requests in line with applicable law.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is handled, want to request a copy of what we hold, or need to flag a concern, our support team is the right starting point. Reach out through any of the channels below and reference your account details so we can respond to the right record.

Team online

Live Chat

Start a live chat session from the account page. Mention your registered mobile number linked to your JazzCash, Easypaisa, or Raast wallet so we can locate your record quickly.

Email Support

Send a data request or privacy concern to our support email. Include your account username and the specific data question — we aim to acknowledge all privacy emails promptly.

Account Help Centre

The Easy Account Help section in your dashboard covers common data queries, including how to update your contact details or review your active session history.

Common Questions About Your Privacy on m999b

These are the questions we hear most from Pakistan-based account holders about how their data is collected, stored, and managed. If your question is not listed here, the support channels above are the fastest route to a direct answer.

We collect your name, mobile number, and the payment method you link — such as JazzCash, Easypaisa, or Raast. Device and session data is also logged for security purposes during each login.

We do not sell your personal data. Anonymised, aggregated data may go to analytics partners. Your payment details and account identity are never shared in a form that identifies you individually.

Data is kept for as long as your account is active and for the legally required period after closure. You can request deletion through support once your account is closed and balances are settled.

Yes. Contact support via live chat or email, provide your account username, and request a data export. We process these requests in line with applicable data protection rules for your region.

Transaction references are stored and encrypted. We do not store your mobile wallet PIN or full credentials — only the confirmation data needed to match your deposit to your account wallet.

Log in and visit the Easy Account Help section in your dashboard to update contact details. For identity document changes, contact support directly — verification may be required before updates are applied.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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